Terms and Conditions
Last updated: April 2026
DRAFT – This text serves as a template and must be reviewed by a lawyer before use.
1. Scope
These Terms and Conditions apply to the use of the software-as-a-service platform “LaizyNote” (hereinafter “Service”), operated by:
Joshua Maurer
HafenPixel
c/o CS Business Center GmbH
Mittelweg 144
20148 Hamburg, Germany
E-mail: hello@laizynote.eu
(hereinafter “Provider”)
The Service is intended for entrepreneurs within the meaning of Section 14 of the German Civil Code (BGB) (freelancers, self-employed, small businesses) as well as consumers within the meaning of Section 13 BGB.
2. Subject of the Contract
The Provider provides the User with a web-based application for managing clients, projects, tasks, time tracking, and other business processes. Access is provided via a web browser or as a Progressive Web App (PWA).
The exact scope of features depends on the selected plan (Free, Solo, or Plus) as described in the current service description on the website.
3. Contract Conclusion and Registration
3.1. The User registers with a valid email address and creates a user account.
3.2. Upon completion of registration, a contract for the use of the free plan (Free) is concluded.
3.3. By selecting a paid plan and completing the payment process through the payment service provider Stripe, a paid usage contract is concluded.
3.4. The User must be at least 18 years old.
4. Prices and Payment
4.1. Current prices are listed on the website. All prices include applicable statutory value-added tax.
4.2. Payment is processed through the payment service provider Stripe. The User may use the payment methods offered on the checkout page (e.g., credit card, SEPA direct debit).
4.3. For monthly billing, the amount is due at the beginning of each billing period. For annual billing, the annual amount is due in advance.
4.4. The Provider reserves the right to change prices with a notice period of at least 30 days. Existing contracts remain unchanged until the end of the current term.
5. Term and Cancellation
5.1. The free plan (Free) runs indefinitely and can be terminated at any time by deleting the user account.
5.2. Paid plans can be subscribed to on a monthly or annual basis:
- Monthly term: The contract is automatically renewed for another month unless cancelled before the end of the current term.
- Annual term: The contract is automatically renewed for another year unless cancelled with 30 days’ notice before the end of the current term.
5.3. Cancellation can be made through the account settings in the application or by email to hello@laizynote.eu.
5.4. After cancellation of a paid plan, the User retains access to all features until the end of the paid term. Afterwards, the account is downgraded to the free plan (Free).
5.5. The right to extraordinary termination for good cause remains unaffected.
6. Right of Withdrawal for Consumers
Cancellation Policy
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day of the conclusion of the contract.
To exercise your right of withdrawal, you must inform us
Joshua Maurer
HafenPixel
c/o CS Business Center GmbH
Mittelweg 144
20148 Hamburg, Germany
E-mail: hello@laizynote.eu
of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send the communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We shall carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested that the services begin during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.
Model Withdrawal Form
(Complete and return this form only if you wish to withdraw from the contract.)
– To: Joshua Maurer, HafenPixel, c/o CS Business Center GmbH, Mittelweg 144, 20148 Hamburg, Germany, E-mail: hello@laizynote.eu
– I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*)
– Ordered on (*) / received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is notified on paper)
– Date
(*) Delete as appropriate.
7. Availability and Maintenance
7.1. The Provider strives for an availability of the Service of 99.5% on an annual average. This excludes planned maintenance windows and disruptions outside the Provider’s control.
7.2. The Provider is entitled to temporarily restrict the Service if this is necessary for reasons of security, integrity, or capacity.
8. Data Protection and Data Storage
8.1. The processing of personal data is carried out in accordance with the Provider’s Privacy Policy.
8.2. All user data is stored exclusively on servers in the European Union (location: Frankfurt am Main, Germany).
8.3. The User may export their data at any time in a common format (JSON, CSV).
8.4. After final deletion of the user account, all user data will be irreversibly deleted within 30 days, unless statutory retention obligations apply.
9. Usage Rights and Obligations
9.1. The Provider grants the User a non-exclusive, non-transferable right to use the Service for the duration of the contract.
9.2. The User agrees to:
- not distribute any unlawful content through the Service,
- keep their access credentials confidential,
- not misuse the Service (e.g., automated mass queries),
- not circumvent any security mechanisms of the Service.
9.3. The User retains all rights to their entered content and data.
10. Liability
10.1. The Provider is liable without limitation for damages arising from injury to life, body, or health, as well as for intentional or grossly negligent conduct.
10.2. In cases of slight negligence, the Provider is only liable for breach of essential contractual obligations (cardinal obligations). In this case, liability is limited to the typical, foreseeable damage.
10.3. Liability for data loss is limited to the typical restoration effort that would have occurred with regular and appropriate backup copies.
11. Changes to the Terms
11.1. The Provider reserves the right to change these Terms with a notice period of at least 30 days.
11.2. The User will be informed of changes by email. If the User does not object within 30 days of receiving the change notification, the amended Terms shall be deemed accepted.
12. Final Provisions
12.1. The law of the Federal Republic of Germany applies.
12.2. If individual provisions of these Terms are or become invalid, the validity of the remaining provisions shall remain unaffected.
12.3. The EU Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/. We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.